Milestone Systems has released the latest update to its XProtect video management software (VMS), R2 2024, marking a significant step forward in cloud-based system management and user accessibility. This update centres on empowering administrators with a remote management tool while enhancing user experience for a diverse, global audience. The release is designed to meet the needs of today’s increasingly decentralised and remote security operations.
The standout feature in this release is XProtect Remote Manager, a cloud-connected tool accessible through Milestone’s Care Plus subscription. Designed for administrators managing complex, distributed security systems, Remote Manager allows them to monitor and maintain the health and performance of XProtect installations remotely through any browser.
This new service enables administrators to track real-time status updates across devices and servers, manage basic camera settings from afar, and even control access for resellers. These capabilities streamline operational oversight, minimising the need for on-site visits and giving administrators greater flexibility. Although in its early stages, XProtect Remote Manager forms the foundation of Milestone’s ongoing cloud strategy, promising future enhancements for Care Plus subscribers.
User-Friendly Updates
Milestone’s R2 2024 update also introduces several improvements aimed at streamlining user experience, especially for mobile and international users. The video grid layout in the XProtect Mobile Client has been optimised for tablets, creating a more effective workspace for operators using mobile devices in the field. This refinement makes it easier to monitor multiple camera feeds at once, boosting both visibility and productivity.
Additionally, Milestone has extended language support to include Vietnamese, part of its broader commitment to a global customer base. This enhancement further supports Milestone’s presence in Southeast Asia, where demand for robust, versatile VMS solutions is growing.
Enhanced 360-Degree Camera Support
For operators using 360-degree cameras, the R2 2024 release brings a critical update to the XProtect 360 Split View plugin. The redesigned plugin improves video loading times, reduces memory usage, and increases stability, which is essential for continuous monitoring of expansive or high-traffic areas. These upgrades make XProtect more efficient for organisations managing large-scale surveillance operations, where uninterrupted video feeds are essential.
Milestone’s R2 2024 release reflects the industry’s shift towards cloud-enabled, remote management in security solutions. XProtect Remote Manager is just the beginning of Milestone’s plan to integrate more cloud-based functionalities, paving the way for a more flexible and responsive Care Plus offering.
The improvements to user experience and global accessibility, coupled with ongoing support for a wide range of devices, underscore Milestone’s commitment to providing a resilient, adaptable VMS platform. Supporting over 14,700 security devices from more than 700 manufacturers, XProtect is well-positioned to meet the demands of sectors like retail, healthcare, and critical infrastructure.
By advancing its VMS platform with cloud connectivity and user-focused design, Milestone reinforces its role as a leader in video management software. This release marks another step toward a future where security management is not only easier but more adaptable to an evolving technological landscape.