While manufacturers often take the spotlight for product development, the role of the distributor is just as critical in shaping security outcomes. Distributors act as the link between innovation and implementation—connecting installers and integrators with the right tools, knowledge, and support to deliver successful solutions on the ground.
The Distributor Company of the Year Award, at the Benchmark Innovation Awards 2025, is a new category that recognises those businesses that go beyond logistics, offering real technical insight, responsive service, and a commitment to long-term customer success.
This year’s finalists—ADI Global, Oprema, System Q, and Videcon—each bring a distinct approach to distribution. From investment in training to tailored account management, they help transform product access into project success.
ADI Global
With a broad footprint across the UK and Europe, ADI Global is a well-established name in security distribution. Its strength lies in its scale and reach—carrying an extensive product catalogue that covers everything from intruder detection and video surveillance to networking and fire systems. But beyond product availability, ADI has made significant investments in digital tools, technical support, and service centres to help customers work more efficiently. Its trade counter network ensures local availability, while its online platform allows installers to browse, quote, and order around the clock. ADI continues to position itself not just as a supplier, but as a partner in helping customers grow.
Oprema
Oprema has carved out a reputation for service-led distribution, placing a strong emphasis on pre-sales support, training, and hands-on technical advice. As the UK’s fastest-growing multi-brand distributor in recent years, the company has focused on building close working relationships with installers and systems integrators. Its in-house technical team supports everything from design to troubleshooting, and its training programmes help partners stay current with emerging technologies. Oprema’s commitment to customer experience is visible across its operations, and its ability to combine trusted product lines with responsive support continues to make it a distributor of choice for many in the industry.
System Q
A security distributor, technology manufacturer, and software house, System Q, stands apart as a distributor with strong in-house development capabilities. Not only does it supply a wide range of CCTV and security equipment, but it also designs and manufactures its own product lines. This gives customers access to bespoke solutions and technical insight that’s grounded in product expertise. System Q backs this up with a strong training offering and regular technical bulletins to keep customers informed. Its model is built on knowledge sharing and long-term support – whether through its popular CPD-accredited webinars or its practical help guides, the company remains focused on helping installers deliver reliable, well-designed systems.
Videcon
Videcon brings together distribution, manufacturing, and technical consultancy under one roof. As the exclusive provider of the Concept Pro brand, Videcon offers products that it helps shape and refine, often in collaboration with its installer base. This direct feedback loop between customers and product development helps ensure that solutions are fit for purpose. The company also offers project support, system design services, and hands-on product training, creating a value chain that goes well beyond logistics. With a focus on building strong working relationships, Videcon continues to support the industry through a combination of product innovation and personal service.
Each of these distributors demonstrates what it means to support the security sector not just by delivering products, but by enabling capability. Their commitment to service, training, and technical partnership ensures that innovation reaches the end user effectively—and that installers and integrators have the confidence to design, build, and maintain better systems. As security needs become more complex, the value of a knowledgeable, proactive distributor has never been clearer.
Cast your vote now