Security and Safety Things (S&ST) and Prosegur have teamed up to develop a new Security Operations Center (SOC) environment. Leveraging the intelligence of innovative Artificial Intelligence infused video analytics, and the expertise of Prosegur human operators, the partnership aims to improve security services for customers around the globe.
Prosegur will incorporate innovative, AI-infused video analytic applications from the S&ST platform into the Prosegur ‘SOC as a service’ offering. The edge analytics applications, which run directly on cameras or devices equipped with the S&ST operating system, will intelligently pre-filter incoming events from customer locations and augment human decisions for enhanced alarm monitoring, management and response. These new levels of automation increase serviceability to customers and reduce the number of truck rolls, which in turn allows Prosegur to more efficiently deploy its service and support operations.
“Enhancing real-time monitoring with artificial intelligence helps improve the real-time operational decision-making, which ultimately results in better security and quicker response times for our clients”, said Matt Sack, Executive Chairman of Prosegur Security USA. “We greatly value our partnership with Security & Safety Things for their collaborative approach to creating customized and innovative solutions that deliver added value to our clients, and we look forward to continuing to drive innovation for the whole industry jointly.”
The S&ST open platform enables AI-enabled analytics applications on devices running the open S&ST operating system. These apps are highly customizable to the customer use case or vertical need and can run on various cameras from different manufacturers and form factors. The analytics apps can detect the relevant details in a scene with very low latency and bring these to the attention of operators, providing them with true situational awareness needed for rapid response to prevent incidents and save lives without the need to monitor dozens of video feeds.
“The Security & Safety Things business model of making AI video analytics available for customers around the globe through an open Application Store is unique in the industry. We are proud to be innovating with Prosegur to drive additional value for their business and their customers,” said Hartmut Schaper, Chief Executive Officer, Security & Safety Things. “This partnership provides a blueprint for how new business models can be innovated using open platforms and AI and underscores once more that joint innovation will shape the future of our industry.”
The nearly 100 unique applications available in the S&ST Application Store provide end-users with operational security intelligence for their application – foot traffic in a retail store, the presence of employee-worn safety equipment in a warehouse, queue counting and management at a stadium, license plate recognition for contactless parking or weapons detection for a campus. Altogether, more than 50 use cases are currently covered, serving the needs of at least 20 industry verticals.