Hanwha Vision has released the Retail & Business AI Pack – AIA-C01RET, a purpose-built solution designed to address the unique needs of retail environments. With a focus on enhancing safety, minimising theft, and improving operational efficiency, this advanced AI pack provides retailers with powerful tools to optimise their operations and deliver an exceptional customer experience.
The Retail & Business AI Pack can identify both people and shopping trolleys in real time, allowing managers to effectively monitor store activity. Shopping trolley detection supports retailers in identifying groups, such as families, where one trolley is shared among multiple individuals, providing more accurate retail performance analysis. It also enhances safety, for example by detecting abandoned trolleys in car parks. In addition, the feature reduces theft by detecting when a person attempts to exit a store with a trolley through an entrance instead of the designated exit.
Advanced people counting capabilities, including gender classification, provides retailers with detailed insights into customer demographics, enabling data-driven decision-making to refine marketing strategies and improve in-store layouts.
Queue management is another key feature, and this ensures smooth operations during peak hours. The system tracks queues for both people and shopping trolleys, automatically notifying managers when specific thresholds are reached. This enables rapid responses, such as deploying additional staff and cashiers, to reduce wait times and enhance customer satisfaction.
To further optimise retail spaces, the AIA-C01RET offers heatmap analysis. By visualising customer movement and shopping trolley usage patterns, store operators can identify high-traffic zones, adjust product placement, and refine store layouts to improve the overall shopping experience.
Safety is a key focus of this solution. The pack detects blocked exits, ensuring compliance with industry standards and preventing fines by alerting staff to any obstructions to an emergency exit. It also includes slip-and-fall detection, which provides operators with immediate notifications of falling individuals, reducing liability risks and improving customer safety. Additionally, this retail pack can identify missing fire extinguishers, safeguarding stores from potential safety hazards and penalties.
The retail pack’s capabilities extend to detecting unusual behaviours, such as loitering or unauthorised door use. By triggering alarms and notifications in real time, the system helps store managers maintain a secure and efficient environment.
With its comprehensive suite of features, the Retail & Business AI Pack empowers businesses to elevate their operational efficiency and customer satisfaction. From enhancing safety and minimising theft to providing actionable insights through advanced analytics, this solution is a game-changer for retail environments.