New insights from Mercury, part of HID Global, highlight why access controllers are taking centre stage in physical security strategies.
In the evolving world of physical access control, the access controller is stepping into a new role—no longer a passive piece of hardware, but a strategic touchpoint for cybersecurity, cloud integration and mobile access.
That’s one of the key takeaways from Trends in Access Controllers, the latest industry report from Mercury Security, a trusted provider of open access control hardware and part of HID Global. Drawing on feedback from hundreds of security professionals across Europe and North America, the report offers a fresh perspective on how access controllers are shaping the priorities of system designers, integrators and end users.
It’s not just about opening doors. Controllers now sit at the intersection of secure identity management, system resilience and future-ready infrastructure. The report reveals how expectations are changing—why cybersecurity is no longer optional, how cloud capabilities are reshaping deployment models, and what role mobile credentials are playing in everyday access.
Perhaps more importantly, the research uncovers a disconnect: many organisations aren’t fully aware of what modern controllers can do—or where the gaps lie in their existing systems. That insight alone could be a catalyst for change.
As part of HID Global, Mercury benefits from a broader identity ecosystem that spans everything from citisen ID to enterprise access. HID’s technology connects people and things across physical and digital spaces, helping organisations navigate a world that demands security, flexibility and trust.
The Trends in Access Controllers report is a must-read for anyone planning or deploying PACS infrastructure. It brings clarity to a fast-moving space—and offers practical insight into what matters most when everything hinges on access.
Read the full report here.