Custom Intelligent Security has joined forces with barox Kommunikation to enhance network resilience and efficiency in high-security environments. The collaboration sees barox providing the core networking backbone for the Genetec-powered security system at Custom Intelligent Security’s Experience Centre in Hertford. The integration showcases the power of industrial Ethernet switch technology in supporting robust, scalable security infrastructures.
Bruno Amorelli, Director at Custom Intelligent Security, emphasises that security should not only protect assets but also serve as a business enabler. The partnership with barox strengthens their ability to deliver uninterrupted security operations, reduce costs, and provide deep integration with Genetec Security Center. barox’s technology offers advanced features such as Active Camera Monitoring, remote rebooting, sophisticated cable diagnostics, PoE monitoring, and Non-Stop PoE—ensuring proactive security network management.
With barox’s Device Management System (DMS), Custom Intelligent Security can remotely monitor network status and identify potential issues before they escalate. The seamless Genetec integration allows for real-time diagnostic reporting, enhancing system efficiency while contributing to sustainability targets. By leveraging barox’s energy management tools, Custom Intelligent Security can minimise on-site interventions, aligning with its ‘remote-first’ strategy and reducing carbon footprint.
“Quality of supply chain is very important to us, and barox’s extensive ‘off the shelf’ stock holding means that we can place orders with confidence,” says Amorelli. “Their ISO 9001, 14001, and 27001 certifications, along with Cyber Allianz membership, reflect a strong service and support culture.”
“Supporting our ethos of sustainable operations, barox’s solutions align closely with Custom Intelligent Security’s goals by enabling remote diagnostics and issue resolution. Utilising their advanced network management technology helps us to minimise environmental impact too. The barox DMS enables us to work effectively, and in instances where device or network issues can be resolved through software, we can solve issues without the need to send an engineer to site, reducing the need for on-site interventions. This decreases our environmental impact, where we strive to operate as a ‘remote first’ company, using barox advanced technology to identify and resolve device and network issues remotely.”
The partnership extends to hands-on demonstrations at the Custom Intelligent Security HQ Experience Centre, where end-users can witness the benefits of barox and Genetec’s unified platform. This initiative underlines Custom Intelligent Security’s commitment to innovation, ensuring clients have access to cutting-edge security solutions tailored to their needs.