CCTV cameras are ubiquitous, yet crime persists. Why? Most systems are designed merely to record, and criminals know that footage is typically reviewed only after an incident occurs. This reactive approach to security is inefficient—and it’s changing. The future of effective crime prevention lies in CCTV systems that embrace a proactive strategy, powered by real-time, AI-driven data analytics. This innovative technology enhances the identification of genuine threats while significantly reducing false alarms, allowing monitoring teams to respond more efficiently. Leading this transformation is the Camect Smart Camera Hub, a camera-agnostic solution offering near-perfect object detection accuracy for intelligent, proactive security.
The future of security lies in proactive CCTV systems that combine precision and reliability to eliminate inefficiencies. Once considered an unavoidable part of monitoring, false alarms are now being tackled with advanced AI solutions. Camect, with its Smart Camera Hub, is setting the standard by delivering near-perfect detection accuracy and allowing monitoring centres to focus on real incidents.
For RE:SURE, a Northern Ireland-based monitoring station, the introduction of Camect marked a turning point. Known for its high standards of personalised security services, RE:SURE had been struggling with an overwhelming influx of alerts—nearly 750,000 every month, with 99% deemed false. Bugs, rain, and stray animals triggered endless notifications, creating operational bottlenecks that sapped staff morale and frustrated customers.
Despite testing several high-end AI solutions, RE:SURE found that more was needed to adequately address the issue. False alerts persisted, and the team remained bogged down, often spending more time dismissing non-events than responding to genuine threats. This inefficiency also strained customer satisfaction, leaving the business needing help to grow effectively.
When RE:SURE implemented Camect’s technology, the results were immediate and transformative. The system’s sophisticated algorithms dramatically reduced false alerts to just 3,000 per month, each verified as a genuine event. This noise reduction allowed monitoring staff to focus entirely on real incidents, significantly improving their efficiency and job satisfaction.
Daniel Cassidy, a control centre supervisor at RE:SURE, described the shift as a game-changer for the team. “It was a relief to stop sifting through endless false alarms. Now, every alert we respond to matters, and that makes our work feel meaningful again.”
Beyond the operational impact, Camect also played a crucial role in restoring customer confidence. Fewer false alerts meant fewer unnecessary disturbances for clients, creating a smoother, more reliable service experience. This improvement and the streamlined workflow enabled RE:SURE to double its customer base in just 18 months without increasing overheads.
Camect’s appeal lies in its simplicity as much as its precision. The system integrates seamlessly with existing CCTV setups and learns user preferences over time, constantly refining its detection capabilities. Andrew, an installer at Sonata Security, noted how user-friendly the technology is. “Installing Camect is straightforward, and the results speak for themselves. It saves us time and delivers a better product for our clients.”
The success at RE:SURE highlights an industry-wide need to embrace smarter, proactive CCTV solutions. Monitoring centres have long struggled with false alarms, a challenge that wastes resources, diminishes employee engagement and erodes customer satisfaction. Camect addresses these issues at their core, enabling security providers to operate more effectively while enhancing their reputation for quality service.
The benefits extend far beyond individual businesses. Proactive CCTV systems like Camect represent a shift in how the industry approaches security, moving away from reactive models that focus on incident response to systems designed to prevent inefficiencies from the outset. For businesses, this means less time and money wasted on false alarms, happier staff, and more loyal customers.
RE:SURE’s experience demonstrates what’s possible when the right technology is implemented thoughtfully. By tackling a long-standing problem with precision and reliability, Camect has not only improved the company’s operations but has also shown the potential of proactive CCTV to redefine security monitoring.
As the industry evolves, the focus will remain on smarter, more effective solutions. Camect’s success isn’t just a story about improved detection—it’s about enabling a more streamlined, efficient, and customer-focused approach to security. For those in the sector, it’s a compelling reminder that embracing innovation is key to staying ahead in a competitive and ever-changing market.
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