Texecom Cloud helps installers to save money and increase revenues by being more efficient and adding value to their customers. It is a web-based portal operating on any internet-connected device and is compatible with SmartCom communicating Premier Elite systems. From one place users can manage, configure and control their alarm system portfolio.
The solution is a finalist in the Benchmark Innovation Awards 2022 in the Cloud and SaaS category.
Key recent additions include the facility to add Texecom Monitor primary alarm signalling, and management of Texecom Connect app users.
Installers who use Texecom Cloud benefit from a host of turn-key digital services:
Remote maintenance: Texecom Cloud’s built-in remote maintenance automate and record the maintenance process, making it easy for installers to offer maintenance contracts and saving unnecessary site visits.
Health checks: Automatically monitor systems regularly to ensure correct operation. their entire portfolio of alarm systems, providing peace of mind that all systems are operational, and identifying any issues that may otherwise go undetected.
Service Reports: Gold Membership provides formatted service reports that provide authoritative information regarding their system status, automatic emailing of services reports to either staff members or directly to customers, with fully customisable email content for each individual site.
System Programming: Whizz through your programming needs. Texecom Cloud makes system programming simple, quick and easily accessible – so much so, you’ll never need to program from the keypad again.
On-site or Remote: With Texecom Cloud you can program anywhere. Onsite, in the van, in the office – adding value to customers instantly without having to travel.
Custom Templates: Create your own custom programming templates from previous installations or imported WinTex profiles. Reduce programming steps, guarantee consistency from site-to-site, and eliminate programming errors.
Access Anywhere: Texecom Cloud is always there, always available, wherever and whenever you need it. Accessible through any internet-connected web browser, Texecom Cloud can be accessed via desktop, laptop, tablet or smartphone.
Manage Access: Texecom Cloud gives you complete control over your alarm system portfolio, including safeguards to ensure only the right people have access to the right data.
Manage your Team: Engineers are restricted to only view and access security systems that are specific to them.
Always Up-to-date: Texecom Cloud application software automatically updating with future releases, you’ll never have to update your panel configuration software again.